logotype

                     TOLL FREE  1-877-297-6808
  WINNIPEG 1-204-808-6518
MON-FRI 10AM-6PM,  SAT. 10AM-5PM

Data Recovery Services

  • HARD DRIVE RECOVERY (DESKTOP DRIVES, LAPTOP DRIVES, NAS DRIVES, EXTERNAL DRIVES, SERVER DRIVES)
  • FLASH STORAGE RECOVERY(USB STICK, SDCARD, MICROSD, CF, MMC, XD, MS/MS DUO & SOLID STATE DRIVES)
  • SMART PHONE RECOVERY (IOS, ANDROID, WINDOWS, BLACKBERRY)
  • RAID RECOVERY (0, 1, 4, 5, 5E, 6, 10, 5+1, JBOD, X-RAID, ALL TYPES)
  • EXTREME CASES RECOVERY (FLOOD/FIRE DAMAGED DRIVES)
  • VIRTUAL MACHINE/DRIVE RECOVERY (DATA RECOVERY, CONVERSION, VHD, VMFS, etc.) Contact us. Click here
  • FLOPPY, TAPE, CD, ZIP DRIVES RECOVERY & CONVERSION (ALL TYPES) Contact us. Click here
  • FILE CONVERSION, REPAIR & RECOVERY (EMAIL, SAGE, QUICKBOOK, POS, etc.) Contact us. Click here
  • DATA BACKUP (NETWORK BACKUP, REMOTE BACKUP, CLOUD BACKUP) Contact us. Click here

No Data - No Charge : If we are unable to recover your data there is no recovery charge.

We will test your storage device for free, confirm which problem it has then provided you with an email or phone quote to seek your approval first. We will always offer you the cheapest option that will get your data back. If you decide not to approve the quote we give you, there is no charge to you for our time and you may collect the storage media from us or pay a delivery fee for us to return it to you. We will return the storage media to you in the original condition. We always operate in an honest, helpful & ethical manner. We would love to help you!

The time required to recover the data can also vary due to many factors but can range from 2-3 days up to many weeks depending on the problem. On average, most problems we see it could take around 4-7 days.

Terms and Conditions of Service

 


 

Hard Drive Recovery


Level 1- "Logical failure"

Hard Drive is in good condition. There are no “clicking” sounds, and is recognized by the operating system.  The hard Drive motor is spinning, and all the internal parts are functioning correctly, but data or some of the data are missing. Hard Drive in logical failing states has a very high chance of recovery. This may be caused by the following:

Damaged MFT/FAT tables ◦ Humans Errors (accidental deletions) ◦ Partition Errors
◦ Formatting Corruption ◦ Corrupted Software ◦ Virus or Malware Infections

Contact us for free consultation. Click here  (see pricing below)

Level 2 - "Drive Failure"

Hard Drive has some physical damage.  At this level, opening or performing operation to the hard drive is not yet necessary in order to recover the data. Hard Drives at level 2 “Drive failure” State have a generally good chance of data recovery, when employing the use of our data recovery equipments and extensive knowledge. Symptoms at this level include:

◦ Firmware Errors ◦ System Locks up ◦ Severe Bad Sectors ◦ Unreadable data sectors
◦ Prolific SMART Errors ◦ Freezing ◦ Occasional clicking ◦ Will not boot

If the Hard Drive has the following symptoms, there is a chance that you may be losing some of your data and not even know it. Stop using it immediately, and contact us to ensure that your data are not lost.

Contact us for free consultation. Click here (see pricing below)


Level 3 - "Mechanical Failure"

Hard Drive has bad physical damage. One or more of the hard drive mechanism is not working correctly. There may be clicking or clunking noises due to stuck or faulty motor. Furthermore, the hard drive disc may have trouble spinning or might not spin at all. In order to recover data at this stage, a clean-room is required to disassemble the drive and replace or repair broken parts. Mechanical Failures can be caused by the following:

◦ Damaged Modules ◦ Dropping the Hard drive ◦ Electrical shorts (burnt circuit board) ◦ Moisture or Liquid damaged

Some symptoms of this level include:

◦ No Power ◦ Not Detected by the Computer ◦ Doesn't spin
◦ Clicking ◦ Not Initializing ◦ Buzzing

Truedata Recovery Solutions can recover data from hard drives in ALL types of format, including Windows, Mac, and Linux. We also recover data in almost every storage interface: SATA, IDE, SCSI, Tape Drives, Ethernet, and USB. This includes external hard devices, internal hard drives, Flash Drives, Solid State Drives and most smart phones and MP3 players.

Contact us for free consultation. Click here (see pricing below)

HARD DRIVE RECOVERY RATES

RECOVERY LEVEL PRICING CAUSE ADDITIONAL CHARGES CAPACITY 4TB-6TB 8TB-UP
LEVEL 1 $100-$400 FORMATTED/VIRUS/CORRUPTED NONE UP TO 3TB NONE NONE
LEVEL 2 $400-$700 PCB/MINOR FIRMWARE ISSUE PLUS PARTS IF NEEDED UP TO 3TB PLUS $150 PLUS $200
LEVEL 3 $950-$1250 COMMON HARDWARE DAMAGE PLUS PARTS IF NEEDED UP TO 3TB PLUS $300 PLUS $400
LEVEL 4 $1600-$2400 FLOOD/FIRE DAMAGE/OTHER PLUS PARTS IF NEEDED UP TO 3TB PLUS $500 PLUS $600

A CONFIRMED FIXED PRICE QUOTE WILL BE AVAILABLE AFTER THE DIAGNOSTIC.

Contact us for free consultation. Click here 

 


 

Flash Storage Recovery : USB Stick, SD, CF cards, SSD, etc. : 3 levels

Level 1 : "Logical failure", such as MBR corruption, deletion, formatted, corrupted by virus. 

Level 2 : "Physical damage", such as broken connections and faulty circuit components.

Level 3 : "CHIP-OFF Recovery", this procedure will require direct data extraction from the NAND flash memory.

FLASH RECOVERY RATES

CAPACITY TSOP CHIPS RECOVERY LEVEL MONOLITHIC CHIPS
ALL SIZE $75-$150 LEVEL 1 SAME
UP TO 16GB $250 LEVEL 2 & 3 PLUS $50
32GB TO 64GB $350 LEVEL 2 & 3 PLUS $75
128GB TO 256 $450 LEVEL 2 & 3 PLUS $100
SSD DRIVES $850-$1250 LEVEL 2 & 3  

              TSOP chips                              Monolithic chips 

A CONFIRMED FIXED PRICE QUOTE WILL BE AVAILABLE AFTER THE DIAGNOSTIC.

Contact us for free consultation. Click here

 


 

 Smart Phone Recovery : iOS (iPhone), Android phones, Windows phones, BlackBerry phones & all mobile devices.

 

COMMON SCENARIOS WE HAVE RECOVERED FROM  (Damaged Android phones are best recovered using Chip-off procedure)

  • Water or liquid damaged (dropped your phone in water, spilled a coffee or soda on it) advise: remove battery, do not dry or power
  • Physically damaged phones (cracked screen, cracked casing & pcb, burnt circuit board) advise: remove battery, do not power
  • Accidental deletion (messages, photos and etc.) advise: do not use or save new data, power off

If the phone is water or liquid damaged, do not attempt to dry and plug the device. There is a chance that you may be losing some of your data and not even know it. Place the mobile device inside plastic bag (Ziploc) and contact us to ensure that your data are not lost.

SMART PHONE RECOVERY RATES

SMART PHONE PRICING CAUSE ADDITONAL CHARGES
IPHONE $250-$500 HARDWARE/WATER/FIRE DAMAGED PLUS PARTS IF NEEDED
ANDROID $250-$500 HARDWARE/WATER/FIRE DAMAGED PLUS PARTS IF NEEDED
WINDOWS $250-$500 HARDWARE/WATER/FIRE DAMAGED PLUS PARTS IF NEEDED
BLACKBERRY $250-$500 HARDWARE/WATER/WIRE DAMAGED PLUS PARTS IF NEEDED
ALL PHONES $250-$500 DELETED RECOVERY NONE

A CONFIRMED FIXED PRICE QUOTE WILL BE AVAILABLE AFTER THE DIAGNOSTIC.

Contact us for free consultation. Click here

 


 

RAID Recovery :  0, 1, 4, 5, 5e, 6, 10, 5+1, JBOD, X-RAID, etc.

RAIDs are devices that use multiple hard drives to act as one storage device, and have a multitude of possible configurations that can make recovery a very time-consuming process. Generally these require a custom quote, but as a rule of thumb, each drive will require a Level 1 to 3 recovery independently, plus a RAID diagnostic reconstruction fee will apply depending on the RAID configuration and number of drives. Because of the considerable amount of time that must be invested, the diagnostic reconstruction fee is non-refundable. However, the fee is waived if the recovery is successful.

Most common RAID failures are the member drive failure, typically the most common RAID recovery is the RAID 5 configuration. Most of the time one of the drives will fail and the redundancy from the other drive will take over, but due to most firmware configurations and in the process of a system reboot or a power interruptions, these arrays will likely fail to load. Most of RAID owner will try to troubleshoot the situation and call the manufacturer technical support and until all the troubleshooting methods are applied, at the end technical support will end up recommending a data recovery service. If you notice that your RAID system is having a minor glitch and your data are important, make a copy of your data immediately, and if you are having problem copying your data to other media, contact us for free phone consultation.

RAID RECOVERY RATES

RAID FAULTY HDD  GOOD MEMBER HDD ADDITIONAL CHARGES NON SATA
ALL EXCEPT RAID 1 $1000-$1500 $250 EACH PLUS PARTS IF NEEDED PLUS $500

RAID 1 RECOVERY ARE PRICED AS REGULAR HARD DRIVE RECOVERY.

A CONFIRMED FIXED PRICE QUOTE WILL BE AVAILABLE AFTER THE DIAGNOSTIC.

Contact us for free consultation. Click here

 


 

Extreme Cases Recovery :  Flood/Fire damaged hard drives

With the combination of knowledge, techniques, tools and determination, most of these damaged media are still recoverable.  We accept these type of recovery and have a high success rate. A recovery attempt fee will apply for this type of service. 

EXTREME CASES RECOVERY RATES

RECOVERY LEVEL PRICE CAUSE ADDITIONAL CHARGES CAPACITY 4TB-6TB 8TB & UP
LEVEL 4 $1600-$2400 FLOOD/FIRE DAMAGED PLUS PARTS IF NEEDED UP TO 3TB PLUS $300 $PLUS 500

A CONFIRMED FIXED PRICE QUOTE WILL BE AVAILABLE AFTER THE DIAGNOSTIC.

Contact us for free consultation. Click here