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Level 1
Logical Failure


Hard Drive is in good condition. There are no “clicking” sounds and is recognized by the operating system.  The hard drive motor is spinning, and all the internal parts are functioning correctly, but data or some of the data are missing. Hard Drive in logical failing states has a very high chance of recovery. This may be caused by the following:

  • - Damaged MFT/FAT Tables
  • - Formatting Corruption
  • - Humans Errors (Accidental Deletions)
  • - Corrupted Software
  • - Partition Errors
  • - Virus or Malware Infections

See Pricing Below


Level 2
Drive Failure


Hard Drive has some physical damage.  At this level, opening or performing an operation on the hard drive is not yet necessary to recover the data. Hard Drives at level 2 “Drive failure” State has a generally good data recovery chance when employing our data recovery equipment and extensive knowledge. Symptoms at this level include:

  • - Firmware Errors
  • - Prolific SMART Errors
  • - System Locks up
  • - Freezing
  • - Severe Bad Sectors
  • - Occasional Clicking
  • - Unreadable Data Sectors
  • - Will Not Boot

If the Hard Drive has the following symptoms, there is a chance that you may be losing some of your data and not even know it. Stop using it immediately, and contact us to ensure that your data are not lost.

See Pricing Below



Level 3
Mechanical Failure


Hard Drive has bad physical damage. One or more of the hard drive mechanism is not working correctly. There may be clicking or clunking noises due to a stuck or faulty motor. Furthermore, the hard drive disc may have trouble spinning or might not spin at all. To recover data at this stage, a clean-room must disassemble the drive and replace and/or repair broken parts. Mechanical Failures can be caused by the following:

  • - Damaged Modules
  • - Dropping the Hard Drive
  • - Electrical Shorts (Burnt Circuit Board)
  • - Moisture or Liquid Damaged

Some symptoms of this level include:

  • - No Power
  • - Clicking 
  • - Not Detected by the Computer
  • - Not Initializing
  • - Doesn't Spin
  • - Buzzing

Truedata Recovery Solutions can recover data from hard drives in ALL types of format, including Windows, Mac, and Linux. We also recover data in almost every storage interface: SATA, IDE, SCSI, Tape Drives, Ethernet, and USB. This includes external hard devices, internal hard drives, Flash Drives, Solid State Drives, and most smartphones and MP3 players.

Contact us for a free consultation.

See Pricing Below



Level 1: Logical Failure
$200 - $400
Minimum 10 Business Days
  • File System Corruption
  • Basic Backup Service
  • Deleted Files/Re-formatted
  • Corrupted Partition
  • Plus $200 Priority (2-5 Business Days)
Level 2: Drive Failure
$400 - $700
Minimum 10 Business Days
  • Damaged Printed Circuit Board
  • Firmware Corruption
  • Damaged System Area
  • Minor Bad Sectors
  • Plus Parts if needed ($75 - $150)
  • Plus $150 for 4TB-6TB Drives
  • Plus $200 for 8TB & Up Drives
  • Plus $200 for SCSI or SAS Drives
  • Plus $300 Priority (2-5 Business Days)
Level 3: Mechanical Failure
$950 - $1250
Minimum 12 Business Days
  • Damaged Heads (Clicking/Ticking/Damaged to Platters)
  • Damaged Preamps
  • Damaged Motor (Buzzing)
  • Plus Parts if needed ($200 - $350)
  • Plus $300 for 4TB-6TB Drives
  • Plus $400 for 8TB & Up Drives
  • Plus $300 for SCSI or SAS Drives
  • Plus $500 Priority (3-7 Business Days)